Layout only charges you for orders you confirm. Here's how it works.
You confirm every order
Before any order goes through, Layout shows you the full total and waits for your yes. No confirm, no charge.
Your limits
Three things have to allow an order before it goes through:
Per order. Layout won't place a single order over $50 yet. If your total is over that, Layout tells you instead of trying it.
Per day. $50 by default. You can set it anywhere from $15 to $150 in your settings.
An extra check, if you want one. You can turn on a texted code for every order. New accounts start with one tap confirm instead.
The hold you might see
When you confirm, Layout puts a hold on your card for the total you approved, and never for more than that. A hold is not a charge yet.
The order goes through. The hold becomes the charge, for the total you approved.
The order fails. The hold is released and nothing lands on your statement.
We can't tell yet. We leave the hold alone and a person checks it, because guessing here is how somebody gets charged for food they never got. Your bank drops a hold nobody claimed within about a week.
How your total is set
Layout uses the restaurant's current prices when it builds your order, so your total reflects real items, taxes, and fees at that moment. You'll always see the total in the preview before you confirm.
Layout's service fee
Browsing menus and building a cart are free. The service fee only applies when Layout actually places an order for you: 3.5% of the order, never less than $0.40 and never more than $0.75.
It is charged on the order itself, as part of the same total you confirm, so there is nothing separate to pay later. Layout One takes the fee off completely. See What Layout One includes, or layout.link/pricing for the full breakdown.
Once you confirm
Confirmed orders go straight to the restaurant and are final, so give the preview a quick look before you say yes.
Want to know where your card actually lives? See How your card stays protected.